The DMCC Member Portal and certain related services remain temporarily unavailable due to a regional cloud infrastructure disruption affecting third-party platforms.
To minimise disruption, DMCC has implemented interim operational procedures for urgent cases. Temporary processing is currently available for:
- Establishment card renewals: Link
- Visa renewals (expiry cases only): Link
Members should use the links above and upload all required supporting documents through the form to ensure proper capture and tracking.
Some delays may occur due to manual workflows, and additional services may experience delays until full system restoration is confirmed.
DMCC continues to work closely with the service provider to restore full functionality as quickly as possible.
If you require urgent assistance, please contact:
Phone +971 (0) 4 424 9600
Local 600 54 3622
customer.support@dmcc.ae
We appreciate your patience and understanding.