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Driving the national sustainability agenda

Commitment to sustainable development is at the heart of the United Arab Emirates vision for its future

As a Government of Dubai Authority, DMCC is the world’s most interconnected free zone and the leading trade hub for commodities, proud to sustain and grow Dubai’s position as the place to be for global trade.

We understand that our role in enabling trade influences economies which puts us in a position to safeguard communities and the local environment. The multidimensional nature of DMCC's influence provides a unique opportunity to champion responsible business and positive impact.

Ahmed Bin Sulayem

Executive statement

“The way we conduct our business today will have an impact on the world we live in tomorrow. As a government authority, and the world’s leading free zone, we have long recognised this and placed sustainability at the core of our strategy.

We have a responsibility to support the UAE and Dubai’s economic diversification agenda while ensuring we conduct our business in a sustainable way for the benefit of all our stakeholders.”

Placing sustainability at the core of our strategy

Sustainability strategy

Our strategy development is based on a four-phased approach launching with materiality assessment to establish the foundation in alignment with stakeholders’ needs, followed by an internal review, peer and gap analysis conducted to identify our future objectives and areas of improvement. Our purpose, values and goal serve as a basis for the strategy that is influenced by six key factors.

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Materiality assessment

Materiality assessments help organisations to prioritise sustainability topics to create maximum impact. We conducted our second materiality assessment exercise, with the results synthesised in a matrix, highlighting the importance of each topic in descending order to inform organisation’s strategy.

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Our vision

To consolidate Dubai’s position as the centre of global trade.

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Our values

Innovation and interconnection guided by our 5C sustainability principles.

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Our mission

To become the indispensable partner and preferred destination for progressive businesses.

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Our strategy

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Value chain

We recognise that every dimension of our value chain has potentially negative and positive impacts. Therefore, we see it as our responsibility to share the complexity of DMCC’s ecosystem concerning its stakeholders.

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Property portfolio

  • Uptown
  • One JLT
  • Jewellery & Gemplex
  • Office solutions
  • Retail
  • Plots of land
  • Warehouse solutions
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Management and regulation

  • Regulatory framework
  • Health & Safety
  • Security
  • Energy, Waste and Water
  • Transportation
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Engagement

  • Events
  • Parks and recreation
  • Festivals
  • Volunteering
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Setting up services

  • Registration
  • Visa handling
  • Insurance
  • Audit
  • Banking
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Supporting ecosystem

  • Networking
  • Training
  • Mediation
  • Compliance & regulation
  • Help centre
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Tea and coffee

  • Packaging Blending
  • Storage
  • Roasting
  • Transportation
  • Commercial Space
  • Learning Hub
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Financial services

  • DMCC Tradeflow
  • Dubai Gold & Commodities Exchange
  • Shariah Asset Management
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Diamonds

Kimberley Process:
  • Export/import of rough diamonds

Dubai Diamond Exchange:

  • Governance tender facilities
  • Industry advocacy mediation
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Gold

  • Gold accreditation standards
  • DMCC Vault
  • UAE Gold Bullion Coins

Governance

Our governance structure is designed to achieve optimal organisational policies and procedures to create an environment where our employees and customers can thrive. Our relationship with stakeholders is a priority, and we recognise that their success leads to ours.

We prioritise customer service, the development and well-being of people, diversity and inclusion, and economic prosperity. Improving DMCC’s operations results in the highest quality of service for our stakeholders.

  • The Board of Directors appointed pursuant to a decree of His Highness the Ruler of Dubai is comprised of a chairman, a vice chairman, and a number of experienced and specialised members who undertake the general supervision of the DMCC.
  • Audit

Social impact

We follow the UAE’s lead to be a generous and responsible global citizen. The UAE has committed to the Sustainable Development Goals and has set up governance structures to facilitate a sustainable trajectory. We followed the best practice by creating a sustainability board. In 2019 we reached a milestone when we decided to allocate 0.5% of the company's annual net profit towards social impact. We have also formalised our impact through the creation of the Social Impact Policy, assuring community investment goals are clear and focus on:

Gender equality
Industry innovation & infrastructure
Sustainable cities & communities
Responsible consumption & production

Sustainability reports

Sustainability Report 2022

Sustainability Report 2021

Sustainability Report 2020

Sustainability Report 2019

Sustainability Report 2018

Sustainability Report 2017